How We Work
At Videre Travel we help families think bigger, do more, and create life's best moments through travel.
Our long-standing relationships and preferred partnerships all around the world enable us to create unique and memorable bucket list trips. We are dedicated to helping you and your family create life's best moments through travel.
Here's what you can expect when working with Videre Travel.
We always get started with a quick consultation phone call. While we know your time is valuable and generally prefer to work by email, over the years we’ve learned that hopping on a quick call is the best way to get started most efficiently. We'll get to know you and your family, discuss general itinerary options, and review budget. After this initial discovery call, we’re off and running!
Please note we charge non-refundable fees for some specific travel planning services including; $350 flat fee for trips 7 days or less and $500 flat fee for trips that are 8+ days in length. This fee covers the time involved in researching, preparing and executing a completely customized travel experience for your family.
Next, we connect with our in-country partners to begin custom creating your family’s itinerary. Every trip is custom designed for your family and is a true collaboration with our local partners. While turnaround is generally within a few days, more complex, custom itineraries may take up to one week. If you also need assistance with flights, we will connect you with our amazing air team to review flight options.
Now things are getting exciting! You will receive an itinerary by email with supporting commentary and links. Once you've had a chance to review we will schedule time to speak by phone and go through the itinerary together, answer questions and make any adjustments or changes required. Check out a few sample itineraries here.
Once you’re happy with the itinerary, we’ll collect a non-refundable deposit of 30% (please see our complete and detailed Terms + Conditions here). At this point we lock in accommodations and begin confirming all services. You will receive a detailed confirmation email outlining next steps, travel insurance options and other travel prep details.
About 60 days before travel, when every last “i” has been dotted and “t” crossed on your journey, final payment will be due. At that point we'll prepare final documents and get you and your family all ready to travel!
You will be supported every step of the way throughout your trip. Simply show up and get busy creating life's best moments through extraordinary travel experiences.
We love debriefing with our clients after a trip, hearing all the stories and getting any feedback. Of course, we're also happy to chat about what's next on your bucket list and starting the travel planning process all over again! It's never too early to plan the next adventure.